{"product_id":"utility-ai-governance-operations-manual-2026","title":"Utility AI Governance \u0026 Operations Manual (2026)","description":"\u003cp\u003e\u003cstrong\u003eYour people are already using AI. The only question is whether it's governed.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAI showed up in the utility workplace faster than the rules for using it. Employees are already pasting text into public AI tools. Leadership is already being asked to approve AI initiatives. In between sits real exposure: an unverified AI output driving an operating decision, an AI-assisted filing with no review trail, CEII or customer data pasted into a tool you don't control, and confusion over what's an official record.\u003c\/p\u003e\n\u003cp\u003eThe \u003cstrong\u003eUtility AI Governance \u0026amp; Operations Manual\u003c\/strong\u003e is a complete, adopt-it-today governance program. The 39-page manual walks leadership and staff through ten areas — AI use policy, approved and prohibited uses, data security and classification, human review, compliance records, vendor review, cyber risk, department workflows, and incident response. It's grounded in real regulatory context: CEII (18 CFR 388.113), BES Cyber System Information handling (CIP-011-3, CIP-004-7), supply-chain and access controls (CIP-013-2, CIP-005-7, CIP-007-6), incident reporting (CIP-008-6), and the NIST AI Risk Management Framework.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you get\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe full 39-page manual (PDF) — with a phased 6-step adoption plan, RACI ownership matrix, governance maturity self-assessment, and a Leadership FAQ.\u003c\/li\u003e\n\u003cli\u003e9 fillable templates in editable Word and print-ready PDF: AI Use Policy, Risk Assessment Form, Tool Approval Checklist, Output Review Checklist, Sensitive Data Decision Tree, AI-Assisted Work Review Log, Employee Training Sign-Off, Incident Report Form, and Department Use-Case Register.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChoose your license\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eBasic PDF — $199:\u003c\/strong\u003e the manual, single-reader license.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUtility License — $499:\u003c\/strong\u003e manual + all 9 templates (Word + PDF), org-wide internal use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePremium Policy \u0026amp; Template Pack — $999:\u003c\/strong\u003e everything above plus standalone maturity self-assessment and program-review working files, and priority for a custom-program slot.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWho it's for:\u003c\/strong\u003e utility executives, IT\/OT and cybersecurity leads, compliance and records staff, operations and engineering managers, and municipal utilities and co-ops that need guardrails in place before leadership approves broad AI use.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe promise:\u003c\/strong\u003e capture the productivity of AI without exposing the organization to operational, compliance, cyber, or records risk.\u003c\/p\u003e\n\u003cp\u003eNeed a done-with-you program tailored to your utility? A custom AI Governance Program (from $5,000) is available — contact sales@epgsolutions.services.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThis is a governance framework, not legal advice or a compliance determination; your compliance, legal, and cybersecurity leaders own the final program. Standard versions cited were current at publication — verify at nerc.com and ecfr.gov before relying on any citation in a filing.\u003c\/em\u003e\u003c\/p\u003e","brand":"EPG Solutions","offers":[{"title":"Basic PDF (single reader)","offer_id":51932067070240,"sku":"EPG-AIGOV-BASIC","price":199.0,"currency_code":"USD","in_stock":true},{"title":"Utility License (manual + 9 templates, org-wide)","offer_id":51932067103008,"sku":"EPG-AIGOV-UTIL","price":499.0,"currency_code":"USD","in_stock":true},{"title":"Premium Policy \u0026 Template Pack","offer_id":51932067135776,"sku":"EPG-AIGOV-PREM","price":999.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0998\/7902\/6976\/files\/epg-utility-ai-governance-operations-manual-cover_017f0439-779c-4b87-9c69-065ac9a52369.png?v=1782962992","url":"https:\/\/epgsolutions.services\/products\/utility-ai-governance-operations-manual-2026","provider":"EPG Solutions","version":"1.0","type":"link"}