Emergency Operations & System Restoration

An emergency plan is orderly on paper. A real event arrives as alarms, partial information, competing priorities, and a clock that will not wait.

This course trains the decision sequence that matters when conditions deteriorate: recognize the state, preserve the next safe option, act within authority, coordinate across functions, verify the response, and hand off what remains unfinished.

What you will practice

• Separate an abnormal indication from an Emergency, an EEA condition, and action authority.
• Apply EEA 1, EEA 2, EEA 3, and Alert 0 evidence without treating an alert as switching or Firm Load-interruption authority.
• Distinguish manual Load shedding, UFLS, and UVLS; compare expected and actual relief before the next step.
• Verify source, Cranking Path, clearances, protection, voltage, frequency, synchronism, Load pickup, and handoff gates during restoration.
• Assign RC, BA, TOP, GOP, TO, DP, and field roles without confusing decision authority with physical execution.
• Select the applicable COM-002 communication mode and close its repeat-back, confirmation, reissue, receipt, or alternate-action requirements.

Course structure

Start Here plus seven concise modules provide 21 learner pages: 14 teaching and application pages, six five-question module checks, and a 10-question final assessment. The course contains 40 scored questions, 13 original instructional boards with complete text equivalents, and a four-page, 145-field fillable Emergency Decision Record.

The designed learning path is approximately seven to eight hours. Reach 80% on each module check and answer all ten final questions correctly. The all-correct final gate prevents a critical authority, device-status, synchronism, or COM-002 distinction from being missed.

Course path

1. Emergency mindset
2. Abnormal conditions
3. EEA and shortage response
4. Controlled Load shed
5. System restoration
6. Emergency coordination
7. Integrated scenario and final assessment

Who it is for

Operators, trainees, generation and transmission personnel, balancing and reliability-support staff, field and distribution personnel, supervisors, and training teams seeking cross-functional emergency and restoration awareness.

Before you enroll

Format

Self-paced online course delivered through the EPG Solutions member portal.

Access term

365 days from paid enrollment.

Prerequisites

Prior certification is not required. Basic power-system or utility familiarity is helpful.

Study setup

A current browser with cookies and JavaScript enabled, a stable internet connection, and a PDF reader. A desktop or tablet is recommended for the dense operating boards and fillable record.

Completion

An EPG Solutions completion certificate is available after the course requirements are met.

After purchase

1. Shopify confirms the paid order using the email entered at checkout.
2. Tevello enrolls that email and sends the course-access message.
3. Use the member-area link to begin or resume the course during the 365-day access period.

For access help or group enrollment, contact EPG Solutions. Review the refund policy before purchase; digital-course eligibility depends on the policy and access status.

Workplace source control: Current official standards, approved entity plans and procedures, employer qualification, assigned operating and switching authority, and real-time reliability-authority direction govern emergency work.