Switching, Clearance & Three-Part Communication
12-Month Course Access
$149.00
Sale price
$149.00
Regular price
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Switching, Clearance & Three-Part Communication
$149.00
Sale price
$149.00
Regular price
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Utility-only focusPurpose-built for electric utility professionals
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Secure checkoutProtected Shopify purchase experience
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Direct supportBacked by EPG Solutions
Product details
Switching is unforgiving: a correct intention can still produce the wrong result when equipment identity, sequence, authority, or field confirmation is unclear.
This course develops the discipline behind switching orders, clearance awareness, repeat-back communication, logging, and shift handoff. It gives operators, trainees, field coordinators, and supervisors a shared way to stop, verify, communicate, and document high-consequence work.
Practice the discipline
- Read a switching order for purpose, sequence, hold points, approvals, and closeout.
- Protect clearance and tagging boundaries as conditions change.
- Use three-part communication and correct an unclear or inaccurate repeat-back.
- Recognize stop-work triggers and preserve the operating story in the log.
Course contents
7 modules, 20 learner-visible lessons, 7 scored quizzes, and 36 formal questions. The course includes worked examples, scenario drills, a two-attempt mastery lab, downloadable quick reference, and completion certificate.
Best fit
Transmission and distribution operators, control-room trainees, field switching coordinators, and supervisors standardizing switching and communication expectations.
Delivery: self-paced course access for 365 days. Department cohorts can be coordinated with EPG Solutions.
Training and awareness product. This course does not replace entity switching or clearance procedures, authorized qualification, equipment-specific instructions, or real-time authority.
Before you enroll
- Format
- Self-paced online course delivered through the EPG Solutions member portal.
- Access term
- 365 days from paid enrollment.
- Course scope
- 7 modules, 20 visible lessons, and 7 scored quizzes with 36 formal questions.
- Prerequisites
- Prior certification is not required. Basic power-system or utility familiarity is helpful; current official sources and approved entity procedures remain controlling.
- Completion
- An EPG Solutions completion certificate is available after course requirements are met. It is not a NERC credential, operating authorization, or guarantee of an exam result.
What happens after purchase
- Shopify confirms the paid order using the email entered at checkout.
- Tevello creates the course enrollment automatically and sends the course-access email.
- Use the member-area link in that email to begin or resume the course during the 365-day access period.
Course syllabus
- Module 1 - Switching Risk and Operating Discipline
- Module 2 - Switching Order Anatomy
- Module 3 - Clearance and Tagout Awareness
- Module 4 - Three-Part Communication
- Module 5 - Abnormal Conditions During Switching
- Module 6 - Logs and Shift Handoff
- Module 7 - Final Scenario Lab
Representative decision drill
Turn a switching condition into a clearance boundary, a hold point, and a complete three-part communication exchange.
Technology and study setup
- A current version of Chrome, Edge, Firefox, or Safari with cookies and JavaScript enabled.
- A stable internet connection, an email account you can access, and speakers or headphones for courses containing video.
- A PDF reader for downloadable references. A desktop or tablet is recommended for dense diagrams and longer assessments.
Responsible use of the optional AI study aid
Use the AI tool for explanation and self-testing only. Do not enter BES data, customer information, credentials, internal procedures, incident details, or other confidential or regulated information. Verify answers against the cited course source hierarchy and current official requirements.
Support, teams, and refunds
For access help or group enrollment, contact EPG Solutions. Review the refund policy before purchase; digital-course eligibility depends on the policy and access status.
Independent training notice: EPG Solutions is an independent training provider and is not NERC. Current official standards, entity procedures, operating plans, and reliability-authority direction control operational and compliance decisions.
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DISCLAIMER: NERC® is a registered trademark of the North American Electric Reliability Corporation. EEI® and Edison Electric Institute® are registered trademarks of the Edison Electric Institute. EPG Solutions LLC is an independent publisher and is not affiliated with, endorsed by, authorized by, or sponsored by NERC, EEI, or any other certification body or employer. All study materials, practice questions, and course content sold by EPG Solutions LLC are original works. Purchase does not guarantee any specific exam result or certification outcome.