Switching, Clearance & Three-Part Communication

Keep the order, equipment state, and communication aligned.

Practice the decisions behind disciplined switching: checking the sequence, identifying conflicting indications, protecting clearance boundaries, and closing the communication loop before moving forward.

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For: operators, switching and clearance trainees, and utility personnel supporting field-to-control-room coordination.

At a glance: Seven modules · Eight teaching boards · 50 scored questions · 365-day self-paced access.

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What you will be able to practice

• Review switching-order identity, revision, prerequisites, device names, hold points, and intended end state.
• Recognize when the written sequence and actual equipment indications do not agree.
• Choose the appropriate communication method and complete repeat-back, confirmation, or receipt steps.
• Document evidence and make shift handoffs clear enough for the next operator to reconstruct.

See inside the course

This teaching board shows how the communication method changes the required response. The lessons pair visual explanations with worked cases and practice.

Your course package

• Start Here plus 20 core learner pages across seven modules.
• Eight purpose-built teaching boards.
• A four-page fillable Switching, Clearance & Communication Field Worksheet.
• Worked Cedar cases and a six-scenario Pine capstone.
• Six five-question module checks and a 20-question final, with answer rationales and targeted remediation.
• An EPG Solutions completion certificate after course requirements are met.

From enrollment to your first lesson

1. Complete your purchase using the email you want associated with the course.
2. Open your course-access email. After payment is confirmed, your enrollment is created and the email links you to the EPG Solutions member area.
3. Begin with the course introduction, then work through the lessons, practice, and assessments at your own pace. Your course access lasts 365 days.

Missing your access email? Check your spam folder, then email access support with your order number and purchasing email.

Use a current browser and a stable internet connection. A desktop or tablet and a PDF reader are recommended for detailed teaching boards and fillable worksheets.

Ready to build these skills?

Choose your enrollment above, or contact us to plan training for your team.

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